If, for any reason, you are unhappy with your purchase, returns are accepted within 14 days of purchase, provided the items are in their original condition and unused. Return postage is the responsibility of the buyer. Please contact dena [!at] heartsandsharts.com for return shipping address.

Refunds/Returns/Cancellations are not accepted for custom orders. Please contact dena [!at] heartsandsharts.com if you would like to make changes to your order.

Discounted or sale items are final.

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping

To return your product, contact dena@heartsandsharts.com for return mailing address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

I typically ship orders within 1-5 business days of the order being placed. You will receive an email with tracking info as soon as your order ships.

I do! Check out the wholesale catalog here as well as find a link to the Faire Wholesale Marketplace. If you would like to place an order by email, that works, too! 

YES! Find them here.

Yes, Priority Mail International via USPS. 

A ONE-OFF? PROBABLY NOT. BUT IF YOU HAVE A PROJECT IN MIND THAT YOU WOULD LIKE TO WORK ON, PLEASE CONTACT DENA.

Contact Dena by email at Dena (at) heartsandsharts.com or by using the contact form.

!

It's gas with mass. It's a shit + a fart all in one.